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REVIEW: @HomeJoy, a cleaning agency like your EX

September 13, 2014
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REVIEW: @HomeJoy, a cleaning agency like your EX
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There are so many startups that have appeared recently that are simply cleaning services with a reservation app. There is NOTHING special or unique about each service that actually makes them a startup.

My Apartment is a 500sq ft studio apartment in Manhattan, basically 1 large room, with a bathroom and kitchen attached.

First up on my test was HomeJoy, they did a great job cleaning, I had paid $10 for 2.5 hours of cleaning through facebook promotion. The cleaning woman stayed for close to 4 hours without charging me any additional fees.

However, the fun comes when you don’t re-book right away or not at all.

First the text messages, each time they text you from a different number so you can’t block them.
Screenshot_091314_025719_PM

 

Then the emails…

Screenshot_091314_041720_PM

Then the handwritten card?

 

This surprised me the most, after two months of not using them for cleaning, someone hand wrote a card and mailed it to me.

10617371_10100743044360337_761393022_n_091314_041942_PM

 

This is absolutely crazy how much contacting they keep reaching out, emails fine, but changing their phone number to reach out, and then a handwritten letter? Sorry HomeJoy, I think we should see other people.

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