FLOR.com Ignores Customers. Over a month, no reply from customer service.

FLOR.com Ignores Customers. Over a month, no reply from customer service.

FlorBad

What is Flor?

Flor is a company that makes floor tiles that are roughly 18×18  that are connected by little circular stickers.  On their website they offer Free Design Services, for those of us that may be graphically challenged and want a cool unique pattern.

20140428-zone2

But the interesting thing is that even though they offer this service, they seem to never actually reach out to their customers that spend the time filling out the form, filling in all the details, answering the questions, uploading images, etc..

I submitted a design request on May 29th, 2014, it’s currently July 1st, that’s a full month of no replies, no reach outs, and not wanting my money.

Perhaps my request just slipped through the cracks?   But the question is, how many others have also slipped through the cracks, how much money are they throwing away by not contacting their customers that want help.

Comments

comments

Previous Fab.com is short for Failing
Next This is what it looks like when the @FIFAWorldCup BANS your @beatsbydre Brand.

About author

You might also like

0 Comments

No Comments Yet!

You can be first to comment this post!