Heads up: TigerDirect no longer offering refunds, exchanges, or returns.

TigerDirect is starting to close shop, in November they were bought by PCM, who owns PCMall & MacMall. Any damaged products will have to be taken up with the manufacturer; TigerDirect no longer accepts responsibility for any orders starting last week:

No Returns or Exchanges – ALL SALES FINAL

Beginning December 24, 2015, all sales are final. Orders placed on or after
12/24/2015 12:00 AM ET are not eligible for return, refund or exchange and returns will not be accepted. The manufacturer’s warranty for covered products will still apply. Information about a product manufacturer’s warranty and/or support contact information can be found within the item’s detail page on our website or you can click here to visit our Help Center.

Source: TigerDirects Return Policy

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Walter Marrero 228 posts

An executive analyst at an elite technology & business focused publication.

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