REVIEW: @HomeJoy, a cleaning agency like your EX

There are so many startups that have appeared recently that are simply cleaning services with a reservation app. There is NOTHING special or unique about each service that actually makes them a startup.

My Apartment is a 500sq ft studio apartment in Manhattan, basically 1 large room, with a bathroom and kitchen attached.

First up on my test was HomeJoy, they did a great job cleaning, I had paid $10 for 2.5 hours of cleaning through facebook promotion. The cleaning woman stayed for close to 4 hours without charging me any additional fees.

However, the fun comes when you don’t re-book right away or not at all.

First the text messages, each time they text you from a different number so you can’t block them.
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Then the emails…

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Then the handwritten card?

 

This surprised me the most, after two months of not using them for cleaning, someone hand wrote a card and mailed it to me.

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This is absolutely crazy how much contacting they keep reaching out, emails fine, but changing their phone number to reach out, and then a handwritten letter? Sorry HomeJoy, I think we should see other people.

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Tiffany Rush 108 posts

Tiffany Rush My background includes being a novelist and a non-fiction writer specializing in MBA thesis topics. Additionally I'm an investor and strategist for a few tech startups (which will not be written about here). Go ahead, challenge my wit!

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  • c

    Ahahaha.. “Go ahead, challenge my ‘whit'”… Autocorrect fuck up? :-p